Delivery Details

Don’t panic! We are still in business taking your orders, dealing with customer service enquiries and shipping goods!!

At Mafiabikes we are working within the government guidelines, working remotely where possible to protect the safety of everyone.

This is a difficult time, but we want to reassure you of a few things:

Orders/Deliveries

Our team is making every effort to ensure orders are being taken and deliveries are going ahead, so you can order with confidence.

Note: There maybe a delay with your delivery but don’t worry it is still on its way!

Warehouse

Our warehouses UK/USA are currently still open and working (safely). Processing orders any dealing with any returns. New working practises and absences may cause delays and we request your patience during these unprecedented times.

Social Media

We'll do our best to keep inspiring and entertaining you with fresh content, however the overall quantity is likely to be reduced. We'll be on our channels as usual and the conversation is always open.

Final message

We're going to carry on doing the best we can ye, staying humble and thanking you for the opportunity! Whether you're social distancing or in self-isolation, continue to be your best you, stay connected, stay responsible, stay bless and always act with kindness.

Safe

Mafia

 

 

We pride ourselves on same day dispatch. If you order before 12 noon, in 99% of cases, your item will be shipped on the same day. We have a team of dedicated staff in our warehouse who will make sure your item leaves us as quickly as possible. If in 4 working days your item has not arrived, please visit our online tracking form and fill it out to check it’s status. If we know of any problem with your order we will contact you. When your bike or part is dispatched from our warehouse you will be sent an email (to your PayPal email address) to let you know when the courier intend to deliver your item.
Please note: if you are ordering from the Scottish Highlands and Islands your delivery may take up to 3 working days.

Click a section below to read our full delivery terms.

PLEASE NOTE: We can only ship to the address as given on our cart page. Please check this before completing your order, in some cases addresses will complete incorrectly from the autofill function on your browser or through our address finder for which Stomp Racing Ltd can not be held responsible.

We deliver our products across the globe and you can order straight from the website to any of the countries below. If your delivery country is not available in the table below or in the options when checking out, please click here to get a quote and we will get back to you as soon as possible.
Australia Austria Belgium
Bulgaria Canada Croatia
Czech Republic Denmark Estonia
Finland France Germany
Greece Hungary Iceland
Ireland Italy Japan
Latvia Lithuania Luxembourg
Mexico Netherlands New Zealand
Norway Poland Portugal
Romania Slovakia Slovenia
South Africa Spain Sweden
Switzerland United Kingdom United States
Jersey Canary Islands  
Item Type Est Delivry Time
 United Kingdom  
BMX 1-3 working days
Wheelie / Jump Bike 1-3 working days
Small Part 1-3 working days
Large Part 1-3 working days
Europe   
BMX 3-6 working days
Wheelie / Jump Bike 3-6 working days
Small Part 7-10 working days
Large Part 3-6 working days
 Rest of World  
BMX 3-7 working days
Wheelie / Jump Bike 3-7 working days
Small Part 7-14 working days
Large Part 3-7 working days
If you live outside of the EU you may be liable to local taxes, ie import duty and the relevant charges levied by the courier, which may include an admin fee. Please contact your local customs department for clarification. We cannot be held liable for any additional charges you may have to pay when the product is in your country.
Due to the very high demand for our products you may often see that we are out of stock and that you can only pre-order. For pre-orders please look carefully at the expected ‘in stock’ date for the product you are interested in before buying. Pre-order delivery dates may be subject to change as a result of factors outside our control, such as delays in manufacture or shipping delays caused by re-routing of ships or storms. Therefore if you place a pre-order, you accept that there may be delays to the estimated delivery date shown at time of purchase. If you are ordering for a Christmas or birthday present then you accept that it is not our responsibility to deliver your product by that date. Pre-order delivery dates are only a guide and we cannot control the final delivery date. If there is a change to a pre-order delivery date we will do our utmost to keep you informed.
For a small fee we will open your bike box and visually inspect (where detail packaging will allow), for damage, insufficient packaging and/or missing parts. Once satisfied, we will re-seal the bike in a new carton and ship it to you. We do have our own quality control checks at our factory, however from time to time, mistakes can happen (we’re only human). Also transportation from the factory to our warehouse can sometimes result in minor internal damage. This is a peace of mind check that is highly recommended.
If you are not happy with your purchase for any reason, we will gladly accept your return within 14 days. Returns must be unused, in the state you received them, and in the original packaging.

Before attempting to send anything back, please complete and submit our online returns form.